Frequently asked questions
These answers are about the site. For questions about a particular device, check the manufacturer’s information.
Who runs LEDFacialMask.org?
The LEDFacialMask.org Editorial Team writes the site, which started in 2024 and is operated from the United States. The About Us page has more.
How do you pick the devices you write about?
We choose devices that readers are likely to want information about and that are available to buy. Search demand matters too. See the Editorial Policy.
Do you test the devices?
No. There is no lab or hands-on testing behind our pages. We rely on manufacturer specifications, public product information and aggregated buyer feedback, and we describe them as such.
Do you say whether a device works?
No. The site makes no claims about results for skin or health. When a manufacturer says something about its device, we attribute it to the manufacturer. For personal questions, speak to a qualified professional.
Is the content written by AI?
Drafts are written with AI writing tools and reviewed by the LEDFacialMask.org Editorial Team before publication. That review is a normal step in our process.
How does the site make money?
Through affiliate commissions on qualifying purchases made through links to Amazon. Readers pay nothing extra. The How We Make Money page explains more.
Do commissions change what you recommend?
No. Commissions don’t decide which devices appear or how they are described. See the Affiliate Disclosure.
Are the prices on your pages up to date?
Not always. Stores change prices and stock often, so the store’s page is the final source.
Why does the store show a different price?
Prices shift with sales, sellers and timing. The amount shown at checkout is what counts, so confirm that you are looking at the same model and seller.
Does LEDFacialMask.org sell or ship anything?
No. We don’t run a store, so we can’t take orders, ship products or process refunds.
What about returns and warranties?
Returns go through the store where you bought the device, and warranty claims go to the manufacturer. The Warranty & Returns Help page explains the usual steps.
How do I report an error?
Email editorial@ledfacialmask.org with the page address and what looks wrong. The Corrections Policy describes the process.
How do I contact the team?
Use the Contact Us page, which has a form and role-based email addresses.
What happens to my personal information?
Very little is collected, because the site has no accounts or newsletter. The Privacy Policy lists it all.
Still have a question?
If your question isn’t answered here, write to the team. Questions about a specific device are best sent to its manufacturer, since they can speak to details that we can’t verify. Questions about the site, a guide or a possible mistake are welcome at the address on our Contact Us page, and we will answer as soon as we can.
Pages on this site are written for general information. They do not replace the instructions that came with a device or advice from a qualified professional.